Customer Center - Managed - Revision history

Cwadmin: /* Service Additions */

Cwadmin — Mon, 24 Feb 2014 14:58:36 GMT

Service Additions

←Older revision		Revision as of 14:58, 24 February 2014
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	*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Follow the link to learn more.		*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Follow the link to learn more.
	*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script.		*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script.
-	::::::::::::::Subject to our standard billable labor rate of $60/hour	+	::::::::::::::Subject to our standard billable labor rate of $75/hour
	*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Follow the link to learn more.		*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Follow the link to learn more.
	*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.		*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.

Cwadmin: Customer Center - ManagedOld moved to Customer Center - Managed

Cwadmin — Wed, 15 Feb 2012 17:34:57 GMT

Customer Center - ManagedOld moved to Customer Center - Managed

←Older revision

Revision as of 17:34, 15 February 2012

Cwadmin: Customer Center - Managed moved to Customer Center - ManagedOld

Cwadmin — Wed, 15 Feb 2012 17:34:02 GMT

Customer Center - Managed moved to Customer Center - ManagedOld

←Older revision

Revision as of 17:34, 15 February 2012

Cwadmin: The odds and ends of the customer center - Managed Edition moved to Customer Center - Managed

Cwadmin — Wed, 15 Feb 2012 16:58:38 GMT

The odds and ends of the customer center - Managed Edition moved to Customer Center - Managed

←Older revision

Revision as of 16:58, 15 February 2012

Cwadmin: /* The Tech Support Tab */

Cwadmin — Wed, 15 Feb 2012 14:28:16 GMT

The Tech Support Tab

←Older revision		Revision as of 14:28, 15 February 2012
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	*<b>General Support/Request</b> - This will allow you to submit a general service request.		*<b>General Support/Request</b> - This will allow you to submit a general service request.
	*<b>Emergency</b> - This will allow you to submit a emergency class ticket.		*<b>Emergency</b> - This will allow you to submit a emergency class ticket.
-	**<b>Non emergencies may result in a $25 emergency fee.</b>	+	::::::::::::<b>Non-emergencies may result in a $25 emergency fee.</b>
	<br>		<br>
	<br>		<br>
	<br>		<br>
	<br>		<br>
		+
	=== The Services Tab ===		=== The Services Tab ===
	[[Image:Cwcenter-services.PNG\|frame\|left\|Figure 1.5 - The Services Tab]]		[[Image:Cwcenter-services.PNG\|frame\|left\|Figure 1.5 - The Services Tab]]

Cwadmin: /* Service Removals */

Cwadmin — Wed, 15 Feb 2012 14:27:21 GMT

Service Removals

←Older revision		Revision as of 14:27, 15 February 2012
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	*<b>Domain Removal</b> - Allows you to remove a domain from your account. Expand to learn more.		*<b>Domain Removal</b> - Allows you to remove a domain from your account. Expand to learn more.
	*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.		*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.
-	:::::::::::::::Subject to processing fees.	+	::::::::::::::Subject to processing fees.

	=== The Billing Support Tab ===		=== The Billing Support Tab ===

Cwadmin: /* The Services Tab */

Cwadmin — Wed, 15 Feb 2012 14:27:08 GMT

The Services Tab

←Older revision		Revision as of 14:27, 15 February 2012
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	[[Image:Cwcenter-services.PNG\|frame\|left\|Figure 1.5 - The Services Tab]]		[[Image:Cwcenter-services.PNG\|frame\|left\|Figure 1.5 - The Services Tab]]
	==== Service Additions ====		==== Service Additions ====
-	*<b>[[Domain Addition]]</b> - Allows you to add a new domain to your account. Expand to learn more.	+	*<b>[[Domain Addition]]</b> - Allows you to add a new domain to your account. Follow the link to learn more.
-	*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Expand to learn more.	+	*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Follow the link to learn more.
	*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script.		*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script.
-	:::::::::::::::Subject to our standard billable labor rate	+	::::::::::::::Subject to our standard billable labor rate of $60/hour
-	*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Expand to learn more.	+	*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Follow the link to learn more.
	*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.		*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.
-	:::::::::::::::Fees may apply depending on the service.	+	::::::::::::::Fees may apply depending on the service.

	==== Service Removals ====		==== Service Removals ====

Cwadmin: /* The Services Tab */

Cwadmin — Wed, 15 Feb 2012 14:25:18 GMT

The Services Tab

←Older revision		Revision as of 14:25, 15 February 2012
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	*<b>[[Domain Addition]]</b> - Allows you to add a new domain to your account. Expand to learn more.		*<b>[[Domain Addition]]</b> - Allows you to add a new domain to your account. Expand to learn more.
	*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Expand to learn more.		*<b>[[mySQL Databases]]</b> - Allows you to create and manage mysql databases. Expand to learn more.
-	*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script. '''Fee applies.'''	+	*<b>Script Installation</b> - Allows you to submit a ticket to customer support to install a custom script.
		+	:::::::::::::::Subject to our standard billable labor rate
	*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Expand to learn more.		*<b>[[Add-on FTP Users]]</b> - Allows you to create and manage add on ftp users. Expand to learn more.
	*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.		*<b>Misc Service Addition</b> - Allows you to submit a ticket to add any other sort of service.
-	**Fee may apply.	+	:::::::::::::::Fees may apply depending on the service.

	==== Service Removals ====		==== Service Removals ====
	*<b>Domain Removal</b> - Allows you to remove a domain from your account. Expand to learn more.		*<b>Domain Removal</b> - Allows you to remove a domain from your account. Expand to learn more.
	*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.		*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.
-	:::::::Fee may apply.	+	:::::::::::::::Subject to processing fees.

	=== The Billing Support Tab ===		=== The Billing Support Tab ===

Cwadmin: /* Service Removals */

Cwadmin — Wed, 15 Feb 2012 14:23:05 GMT

Service Removals

←Older revision		Revision as of 14:23, 15 February 2012
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	==== Service Removals ====		==== Service Removals ====
-	*<b>[[Domain Removal]]</b> - Allows you to remove a domain from your account. Expand to learn more.	+	*<b>Domain Removal</b> - Allows you to remove a domain from your account. Expand to learn more.
	*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.		*<b>Misc Service Removal</b> - Allows you to remove any other service from your account.
-	**Fee may apply.	+	:::::::Fee may apply.
		+
	=== The Billing Support Tab ===		=== The Billing Support Tab ===
	[[Image:Cwcenter-billing.PNG\|frame\|left\|Figure 1.6 - The Billing Support Tab]]		[[Image:Cwcenter-billing.PNG\|frame\|left\|Figure 1.6 - The Billing Support Tab]]

Cwadmin: /* The Make a Payment Tab */

Cwadmin — Wed, 15 Feb 2012 14:22:13 GMT

The Make a Payment Tab

←Older revision		Revision as of 14:22, 15 February 2012
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	*<b>Credit Card Payment</b> - This allow you to make a payment on your account.		*<b>Credit Card Payment</b> - This allow you to make a payment on your account.
	*<b>Paypal</b> - This will allow you to make a paypal payment on your account.		*<b>Paypal</b> - This will allow you to make a paypal payment on your account.
-	**Subject to service fee	+	:::::::::::Paypal payments are subject to service fee
	<br>		<br>
	<br>		<br>